Terms and Conditions

Upon confirmation of booking, your contract is established with M/s. Tour Crown. This agreement is solidified when we confirm your tour/travel services and receive the deposit amount from your end.

Tour Crown's Payment Security

At Tour Crown, we prioritize the security of your payments to ensure a safe and seamless booking experience. We employ advanced encryption technology and stringent security measures to safeguard your sensitive financial information.

Secure Payment Gateway

Our website utilizes a secure payment gateway that encrypts your payment details during transmission, preventing unauthorized access by third parties. This ensures that your credit card information remains confidential and protected.

PCI Compliance

We adhere to Payment Card Industry Data Security Standard (PCI DSS) compliance, which sets forth strict guidelines for handling and storing payment card data. By maintaining PCI compliance, we ensure that your payment information is processed securely and in accordance with industry standards.

Fraud Prevention Measures

To mitigate the risk of fraudulent transactions, we employ sophisticated fraud detection tools and protocols. Our system monitors payment activities in real-time, identifying and flagging any suspicious transactions for further investigation.

Customer Verification

In certain cases, we may request additional verification to ensure the legitimacy of the payment transaction. This may include verifying the cardholder's identity or contacting the card issuer for authorization.

Transparent Policies

We are committed to transparency in our payment policies, providing clear terms and conditions regarding payment processing, refunds, and cancellations. Should you have any questions or concerns regarding payments, our dedicated customer support team is available to assist you.

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